Losing or misplacing your ATM card can be a distressing experience. However, with the right knowledge and prompt action, you can protect yourself from unauthorized access and potential financial loss. Access Bank provides its customers with a straightforward process to block their ATM cards, ensuring that your account remains secure.
In this article we will be highlighting some of the steps you can take to easily block your Access bank ATM card when necessary.
Reasons to Block Your Access Bank ATM Card
There are several reasons why you may need to block your Access Bank ATM card. Some common scenarios include:
- Loss or theft of your ATM card
- Suspected unauthorized transactions on your account
- Compromised card details due to phishing or card skimming incidents
- Damaged or malfunctioning ATM card
By blocking your ATM card, you can prevent any further unauthorized transactions and safeguard your funds.
Methods to Block your Access Bank ATM Card
Access bank provides different methods you can use to easily block your ATM card when needed. Below are some of them and how you should go about it:
How to Block Your Access Bank ATM Card Using the Mobile App
By using the Access bank mobile app, you can quickly and easily initiate the card blocking process, adding an extra layer of security to your finances. See steps to block ATM card below:
Download and Install the Access Bank Mobile App
If you haven’t already, download the Access Bank mobile banking app from the official app store for your device (Google Play Store for Android or App Store for iOS). Install the app and launch it on your smartphone.
Log in to Your Account
Open the Access Bank mobile app and log in using your credentials. Enter your username or customer ID, followed by your password. If you haven’t registered for mobile banking, you will need to sign up and create an account.
Navigate to Card Management
Once you are logged in, navigate to the card management section of the mobile app. The specific location of this feature may vary slightly depending on the app version, but it is usually found under the “Services” or “Cards” tab.
Select “Block Card”
In the card management section, you will find the option to block your ATM card. Tap on the “Block Card” or similar option to initiate the blocking process.
Confirm Card Block
After selecting “Block Card,” the app will prompt you to confirm the card blocking action. Carefully review the information and verify that you are blocking the correct ATM card associated with your account. Once you have confirmed, proceed with the blocking process.
Congratulations! You have successfully blocked your Access Bank ATM card using the mobile app. Remember to contact Access Bank’s customer care to report the loss or theft of your card and request a replacement.
How to Block Your Access Bank ATM Card Using the Access Bank Online Banking Platform
Using the Access bank online banking platform is another easy way to block your ATM card. You will need internet access and your account information to carry out this process but the card blocking can be done in minutes if you have the accurate information. Follow the steps below to access the online banking platform.
Visit the Access Bank Website
Open a web browser and navigate to the official Access Bank website. Ensure that you are on the secure and official website by verifying the URL (https://www.accessbankplc.com/).
Log in to Your Account
On the Access Bank website’s homepage, locate the login section. Enter your username and password to access your online banking account. If you haven’t registered for online banking, you will need to sign up and create an account.
Navigate to Card Management
After logging in, navigate to the “Card Management” section of the online banking platform. Look for the option that allows you to manage your ATM cards or block your card.
Select “Block Card”
Within the Card Management section, select the option to “Block Card” or a similar option. This will initiate the process of blocking your Access Bank ATM card.
Confirm Card Block
Follow the on-screen instructions to confirm the card blocking action. Carefully review the details to ensure that you are blocking the correct ATM card associated with your account. Once you have confirmed, proceed with the card blocking process.
How to Block Your Access Bank ATM Using the Access Bank USSD Code
Access Bank provides a convenient way to block your ATM card using a USSD code, allowing you to take immediate action to protect your account. Follow the steps below to block your ATM card using the Access Bank USSD Code.
Dial the USSD Code
On your mobile phone, dial the Access Bank USSD code: *901#. Ensure that you are using the phone number linked to your Access Bank account.
Select “Card Management”
From the options displayed on your screen, select “Card Management” or a similar option related to managing your ATM card.
Choose “Block Card”
Next, choose the option to “Block Card” from the menu. This will initiate the process of blocking your Access Bank ATM card.
Confirm Card Block
Carefully follow the prompts on your screen to confirm the card blocking action. Verify that you are blocking the correct ATM card associated with your account. Once you have confirmed, the card will be blocked, preventing any unauthorized usage.
How To Block Your Access Bank ATM Card By Contacting Access Bank Customer Care
You can also contact the Access Bank customer care representatives to help you block your ATM card. This method requires a call, email or chat. Below is the procedure you should take:
Contact Access Bank Customer Care
To block your Access Bank ATM card, the first step is to contact the Access Bank Customer Care service. You can reach them through the following channels:
- Phone: Dial the Access Bank customer care hotline at +234 700 709 0 709.
- Email: Send an email to contactcenter@accessbankplc.com.
- Social Media: Reach out to Access Bank on their official social media accounts for assistance.
Provide Card Details and Personal Information
When you contact the customer care service, be prepared to provide the following information:
- Your full name as it appears on the ATM card
- Your account number
- The ATM card number (if available)
- Any recent transactions on the card (if applicable)
Ensure that you have this information readily available to expedite the card blocking process.
Request for Card Block
Inform the customer care representative that you want to block your Access Bank ATM card. They will guide you through the necessary steps and ensure that your card is blocked promptly.
Obtain a Block Reference Number
After requesting the block, the customer care representative will provide you with a unique reference number. This block reference number is essential for future reference and any follow-up actions.
Follow Up on Card Replacement
Once your ATM card is successfully blocked, you should request a replacement card from Access Bank. The customer care representative will guide you on the process to obtain a new card, including any associated charges and delivery options.
Essential Information to Have When Blocking Your Access Bank ATM Card
When blocking your Access Bank ATM card, make sure to have the following information readily available:
1. Account Details
You will need the following account details:
- Account Number: This is the unique identifier for your Access Bank account. It can usually be found on your bank statements, account documents, or online banking portal.
2. Card Information
Gather the following information related to your ATM card:
- Card Number: This is the 16-digit number printed on the front of your ATM card.
- Card Expiry Date: This is the month and year when your ATM card will expire. It is usually printed on the front of your card.
3. Personal Identification Information
You will need the following personal identification information:
- Full Name: Provide your complete legal name as it appears on your Access Bank account.
- Date of Birth: Your date of birth helps verify your identity.
- Phone Number: The phone number registered with your Access Bank account will be required for authentication purposes.
4. Last Transaction Details
If possible, gather information about your last transaction using the ATM card you wish to block. This can include details such as:
- Date and Time of the Last Transaction: Provide the date and time when the last authorized transaction was made using your ATM card.
- Transaction Amount: If you remember the approximate amount of the last transaction, it can help validate your request.
Prevention Tips for ATM Card Security
While knowing how to block your Access Bank ATM card is crucial, it is equally important to take preventive measures to ensure the security of your card and account. Here are some tips to help protect your ATM card:
- Memorize your PIN: Avoid writing down your Personal Identification Number (PIN) and never share it with anyone.
- Keep your card safe: Store your ATM card in a secure place and avoid leaving it unattended.
- Be cautious at ATMs: Look out for any suspicious devices or individuals around ATMs and cover the keypad when entering your PIN.
- Regularly monitor your account: Keep a close eye on your account transactions and report any unauthorized activity to the bank immediately.
- Update your contact information: Ensure that your mobile number and email address registered with the bank are up to date. This will enable you to receive alerts and notifications regarding your account activity.
By following these preventive measures, you can minimize the risk of card-related fraud and enhance the security of your Access Bank ATM card.
Frequently Asked Questions
1. Can I block my Access Bank ATM card online?
Yes, you can block your Access Bank ATM card online through the bank’s official website or mobile banking application. Look for the option to block your card under the card management section.
2. Is there a fee for blocking my ATM card?
Access Bank may charge a nominal fee for blocking your ATM card and issuing a replacement card. The exact fee may vary, so it’s advisable to check with the customer care representative for the current charges.
3. How long does it take to block my ATM card?
Once you report the loss or theft of your ATM card and request for a block, Access Bank will usually block the card immediately to prevent any unauthorized transactions.
4. Can I unblock my Access Bank ATM card after it has been blocked?
No, once your Access Bank ATM card has been blocked, it cannot be unblocked. You will need to request a new card from the bank.
5. What should I do if I find my lost ATM card after it has been blocked?
If you find your lost ATM card after it has been blocked, it is recommended to inform Access Bank’s customer care service. They will guide you on the necessary steps to obtain a new card and ensure the security of your account.
Conclusion
In the digital age, where financial transactions are increasingly reliant on technology, it is crucial to know how to protect your ATM card from unauthorized access. By promptly blocking your Access Bank ATM card in case of loss, theft, or suspicious activity, you can mitigate the risk of financial loss and ensure the safety of your funds. Remember to always contact Access Bank’s customer care service immediately to initiate the card blocking process and request a replacement card if needed.