How To Open Sterling Bank Account Online

Opening a bank account is an essential step in managing your finances effectively. Sterling Bank, a renowned financial institution, provides a convenient and secure option to open an account online. This article will guide you through the process of opening a Sterling Bank account online, highlighting the necessary steps and requirements.

About Sterling Bank

Sterling Bank is a reputable financial institution known for providing a wide range of banking services to individuals, businesses, and organizations. With its commitment to excellence and customer satisfaction, Sterling Bank has established itself as a trusted name in the banking industry.

Sterling Bank offers a comprehensive range of banking services designed to cater to the diverse needs of its customers. These services include: personal banking, business banking and corporate banking. They also have various mode of banking which include online banking, mobile banking, Sterling bank USSD code banking as well as in person banking.

This bank is a very modern bank and works well with the vast majority of Nigerians who are digitally inclined. It has been in existence for a long number of years and therefore knows how to cater for all the masses whether old or young.

Benefits Of Using Sterling Bank

Sterling Bank offers numerous benefits to its customers, making it a preferred choice for individuals, businesses, and organizations. Whether you are seeking personal banking solutions or corporate financial services, Sterling Bank stands out for its commitment to excellence and customer satisfaction. Let’s explore the key benefits of using Sterling Bank.

1. Diverse Range of Banking Services

Sterling Bank provides a comprehensive suite of banking services to meet various financial needs. From personal banking solutions like savings accounts, current accounts, and loans to corporate banking services such as treasury management and project finance, Sterling Bank covers a wide spectrum of financial requirements. This breadth of services ensures that customers can find all their banking needs met under one roof.

2. Convenient Digital Banking Options

Sterling Bank recognizes the importance of digital banking in today’s fast-paced world. The bank offers user-friendly online and mobile banking platforms that enable customers to access their accounts, make transactions, and manage their finances anytime, anywhere. With features like fund transfers, bill payments, and mobile wallet integration, Sterling Bank’s digital banking options provide convenience and flexibility to customers.

3. Personalized Customer Service

Customer satisfaction is a top priority for Sterling Bank. The bank takes pride in delivering personalized customer service to ensure that each customer’s unique needs are met. Whether you have a query, need assistance with a transaction, or require financial advice, Sterling Bank’s knowledgeable and friendly customer service representatives are readily available to provide support and guidance.

4. Competitive Interest Rates and Fees

Sterling Bank offers competitive interest rates on its deposit accounts, ensuring that customers can maximize their savings and earn attractive returns. The bank also strives to keep its fees and charges transparent and reasonable, making banking with Sterling Bank cost-effective. By providing competitive rates and fair fees, Sterling Bank ensures that customers receive value for their money.

5. Innovative Financial Solutions

Innovation is at the core of Sterling Bank’s approach to banking. The bank continuously develops and introduces innovative financial solutions to address the evolving needs of its customers. Whether it’s launching new digital banking features or introducing specialized products tailored to specific industries, Sterling Bank remains at the forefront of innovation, empowering customers with cutting-edge tools and services.

6. Strong Ethical Standards

Integrity and ethical conduct are fundamental principles that Sterling Bank upholds. The bank operates with a strong commitment to corporate governance and ethical practices. Customers can have confidence in the bank’s adherence to industry regulations, transparency in operations, and protection of customer data. Sterling Bank’s strong ethical standards provide peace of mind and build trust among its customers.

7. Community Involvement and Social Responsibility

Sterling Bank actively engages in community involvement and social responsibility initiatives. The bank supports various social causes, educational programs, environmental sustainability, and community development projects. By contributing to the betterment of society, Sterling Bank demonstrates its commitment to making a positive impact beyond traditional banking services.

Why Open a Sterling Bank Account Online?

Opening a Sterling Bank account online offers several advantages. Firstly, it saves you time and effort by eliminating the need to visit a physical branch. Additionally, online account opening provides a seamless and convenient experience, allowing you to complete the process from the comfort of your home or office. By choosing to open a Sterling Bank account online, you can access a wide range of banking services and manage your finances efficiently.

Requirements for Opening a Sterling Bank Account Online

Opening a Sterling Bank account online offers convenience and flexibility. To ensure a smooth and successful account opening process, it’s essential to meet the necessary requirements. Here are the key requirements for opening a Sterling Bank account online:

1. Eligibility Criteria

To open a Sterling Bank account online, you need to meet certain eligibility criteria. Generally, individuals who are at least 18 years old and possess a valid form of identification are eligible to apply. Non-residents and non-Nigerian citizens may have additional requirements, so it’s advisable to check with the bank for specific eligibility guidelines.

2. Valid Identification Documents

You will need to provide valid identification documents to verify your identity. Accepted forms of identification include:

  • National identification card
  • Valid passport
  • Driver’s license

Ensure that the identification document you provide is current and not expired.

3. Proof of Address

To establish your address, you will need to provide proof of residence. Acceptable documents for proof of address may include:

  • Utility bills (e.g., electricity, water, or gas bills)
  • Bank statements
  • Rental agreement or lease agreement
  • Residence permit (for non-residents)

The proof of address document should display your full name and residential address. It’s important to provide recent documents issued within the last three months.

4. Passport-Sized Photograph

Most online account opening processes require you to upload a recent passport-sized photograph. Ensure that the photograph meets the specifications provided by Sterling Bank, such as size, background color, and file format. Follow the guidelines provided to ensure your photograph is accepted.

5. Tax Identification Number (TIN) or Social Security Number (SSN)

Depending on your jurisdiction, you may need to provide your Tax Identification Number (TIN) or Social Security Number (SSN). These identification numbers help verify your tax status and comply with regulatory requirements. If applicable, have your TIN or SSN readily available during the account opening process.

6. Email Address and Phone Number

A valid email address and phone number are essential for online account communication and verification purposes. Ensure that the email address and phone number you provide are active and accessible. Sterling Bank may use these channels to send notifications, updates, and important account-related information.

7. Initial Deposit

Some account types may require an initial deposit to activate your new Sterling Bank account. The specific amount varies depending on the account type and the terms and conditions. Be prepared to transfer the required initial deposit amount from your existing bank account or through other accepted methods.

8. Additional Documentation

In certain cases, additional documentation may be required based on your account type or specific circumstances. For example, if you are opening a business account, you may need to provide additional documentation such as business registration documents, company identification, and proof of ownership.

How To Open Sterling Bank Account Online

If you desire to open a Sterling bank account online, you can do so easily if you follow the process below:

1 Research and Choose the Account Type

Before opening a Sterling Bank account online, it’s important to research and identify the most suitable account type for your needs. Sterling Bank offers various account options, such as savings accounts, current accounts, and fixed deposit accounts. Consider your financial goals, transaction requirements, and any specific features or benefits you seek from your account.

2. Gather Required Documents and Information

To open a Sterling Bank account online, you will need to gather certain documents and information. Typically, the following documents are required:

  • Proof of identity (e.g., valid passport, national ID card, or driver’s license)
  • Proof of address (e.g., utility bill or bank statement)
  • Recent passport-sized photograph
  • Tax identification number (TIN) or social security number (if applicable)

Make sure to have these documents readily available in electronic format for a smooth application process.

3. Visit the Official Sterling Bank Website

To begin opening a Sterling Bank account online, visit the official website of Sterling Bank. Open your preferred web browser and enter the URL:

4. Navigate to the Account Opening Section

Once you are on the Sterling Bank website, navigate to the account opening section. Look for a tab or menu option related to “Open an Account” or “Account Opening.” This section will provide detailed information and guide you through the process.

5. Fill out the Online Application Form

In the account opening section, you will find an online application form. Fill out the form accurately and provide the requested information, such as your full name, date of birth, contact details, and employment information. Take your time to ensure the information is correct and complete.

6. Provide Additional Information and Documentation

After filling out the initial application form, you may be required to provide additional information and upload the necessary documents. Follow the instructions provided on the website carefully. Ensure that the documents are clear and legible before uploading them.

7. Review and Submit Your Application

Before submitting your application, take a moment to review all the provided information. Double-check for any errors or omissions. Once you are confident that the details are accurate, submit your application through the designated online submission button.

8. Verification and Approval Process

Upon submitting your application, Sterling Bank will initiate the verification and approval process. This step ensures the authenticity of your provided information and documents. The bank may contact you for further clarification or verification purposes if necessary. It is essential to keep your contact details accessible during this period.

9. Fund Your New Sterling Bank Account

Once your account is approved, you will receive instructions on how to fund your new Sterling Bank account. Sterling Bank offers various methods for depositing funds, including online transfers, mobile banking apps, or visiting a branch for cash deposits. Choose the most convenient option for you and follow the instructions provided.

10. Receive Your Account Details and Start Banking Online

After successfully funding your new Sterling Bank account, you will receive an email or notification containing your account details, including your account number, login credentials, and any additional instructions. Use this information to log in to your online banking portal or mobile banking app, where you can start managing your finances conveniently.

Security Measures and Tips for Sterling Bank Account Holders

Ensuring the security of your Sterling Bank account is of utmost importance to protect your finances and personal information. Here are some essential security measures and tips to keep in mind as a Sterling Bank account holder:

1. Strong and Unique Password

Create a strong and unique password for your online banking account. Use a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information such as your name, birthdate, or phone number. Regularly update your password and never share it with anyone.

2. Two-Factor Authentication (2FA)

Enable two-factor authentication for your Sterling Bank account. This adds an extra layer of security by requiring a second form of verification, such as a unique code sent to your mobile device, in addition to your password. 2FA helps protect your account even if your password is compromised.

3. Secure Internet Connection

When accessing your Sterling Bank account online, ensure that you are using a secure internet connection. Avoid using public Wi-Fi networks, as they can be vulnerable to hacking attempts. Instead, use a trusted and encrypted Wi-Fi network or your mobile data network for secure online banking transactions.

4. Regular Account Monitoring

Frequently monitor your Sterling Bank account for any suspicious activity. Regularly review your account statements and transaction history to identify any unauthorized transactions. If you notice any discrepancies or unauthorized access, report them to Sterling Bank immediately.

5. Beware of Phishing Attempts

Be cautious of phishing attempts, where fraudsters try to obtain your sensitive information through deceptive emails, text messages, or phone calls. Be wary of providing personal or account details in response to unsolicited communication. Sterling Bank will never request sensitive information through email or phone calls.

6. Official Sterling Bank Website

Always access your Sterling Bank account through the official website or authorized mobile banking app. Ensure that the website URL begins with “https” and has a lock icon, indicating a secure connection. Be cautious of fake websites or phishing links that mimic Sterling Bank’s official site.

7. Keep Software Updated

Regularly update your computer, mobile devices, and banking apps with the latest security patches and software updates. These updates often include important security fixes that help protect your devices from vulnerabilities that hackers may exploit.

8. Secure Personal Devices

Ensure that your personal devices, such as smartphones, tablets, and computers, are protected with strong passwords or biometric authentication. Install reputable antivirus and security software to detect and prevent malware or unauthorized access to your devices.

9. Be Mindful of Social Engineering

Be cautious of social engineering techniques used by scammers to manipulate individuals into divulging sensitive information. Be skeptical of unsolicited calls or messages requesting personal or account details. Always verify the identity of the caller or sender before sharing any sensitive information.

10. Regularly Update Contact Information

Keep your contact information up to date with Sterling Bank. This ensures that you receive important account notifications and alerts promptly. If you change your phone number, email address, or residential address, promptly inform the bank to maintain effective communication.

Sterling Bank Fees and Charges

Understanding the fees and charges associated with your Sterling Bank account is essential for effective financial management. Sterling Bank strives to maintain transparent and competitive pricing, offering various banking services at reasonable costs. Here is an overview of the common fees and charges you may encounter as a Sterling Bank account holder:

1. Account Maintenance Fees

Sterling Bank may charge account maintenance fees to cover the cost of managing your account. These fees can vary based on the type of account you hold and the services provided. It is advisable to review the account terms and conditions or consult with the bank to understand the specific maintenance fees applicable to your account.

2. Transaction Fees

Certain transactions may attract transaction fees, which can include charges for transfers, withdrawals, and other banking activities. The fee structure may differ depending on the type of transaction, the channel used (e.g., online, ATM, or branch), and the account type. Prior to initiating transactions, it is prudent to familiarize yourself with the associated fees to make informed financial decisions.

3. Overdraft Fees

If you have an overdraft facility on your Sterling Bank account and you exceed your available balance, overdraft fees may apply. These fees are typically calculated based on the amount overdrawn and the duration of the overdraft. It is advisable to maintain sufficient funds in your account to avoid overdraft fees or to consult with the bank to understand the terms and charges related to overdraft facilities.

4. Card Fees

Sterling Bank provides debit cards and credit cards to its customers, and these cards may be subject to certain fees. Common card-related fees can include annual fees, replacement card fees, foreign transaction fees, and cash advance fees. Familiarize yourself with the specific fees associated with your card type to manage your card usage effectively.

5. ATM Usage Fees

When using non-Sterling Bank ATMs for cash withdrawals or balance inquiries, you may encounter ATM usage fees. These fees are charged by the ATM owner and vary depending on the network and location. Sterling Bank may also have agreements with specific ATM networks, providing fee-free or reduced-fee access to a designated number of ATMs. It is advisable to use Sterling Bank’s designated ATMs to minimize ATM usage fees.

6. Miscellaneous Fees

There may be additional miscellaneous fees that could apply to specific banking services or exceptional circumstances. These fees can include fees for account statements, checkbooks, stop payment requests, account research, or other specialized services. It is important to review the account terms and conditions or consult with Sterling Bank to understand any potential miscellaneous fees that may be applicable.

7. Foreign Exchange and International Transaction Fees

For customers engaging in foreign currency transactions or international transfers, Sterling Bank may impose foreign exchange fees or international transaction fees. These fees cover the costs associated with currency conversions and international payment processing. It is advisable to review the fee schedule provided by the bank or consult with a bank representative to understand the charges applicable to foreign exchange and international transactions.

Frequently Asked Questions (FAQs)

Q1. Can I open a Sterling Bank account online if I am not a Nigerian citizen?

Yes, Sterling Bank allows non-Nigerian citizens to open accounts online. However, additional documentation may be required for non-residents. It is recommended to contact the bank or visit their website for specific requirements.

Q2. Is there an age requirement for opening a Sterling Bank account online?

Yes, you must be at least 18 years old to open a Sterling Bank account online. If you are below the age of 18, you may need a guardian or parent to open an account on your behalf.

Q3. Can I open multiple accounts with Sterling Bank?

Yes, Sterling Bank allows customers to open multiple accounts. However, please note that each account may have specific terms and conditions.

Q4. How long does it take to open a Sterling Bank account online?

The time it takes to open a Sterling Bank account online can vary. Typically, the verification and approval process may take a few business days. However, it is advisable to check with the bank for the most accurate timeline.

Q5. What are the fees associated with opening a Sterling Bank account online?

Sterling Bank offers different types of accounts, and the associated fees may vary. It is recommended to review the fee schedule provided on the bank’s website or contact their customer service for detailed information.


Opening a Sterling Bank account online provides a convenient and hassle-free way to manage your finances. By following the outlined steps in this article, you can open a Sterling Bank account from the comfort of your home or office. Take advantage of the benefits offered by online banking and start your banking journey with Sterling Bank today.

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