Airtel POS Machine: How To Get Airtel POS Machine

As the use of POS machines for businesses continue to surge, lots of business owners are beginning to seek for the best POS machine for their business. One POS machine that has become high in demand for business owners is the Airtel POS machine. This powerful device has transformed the way businesses, big and small, handle transactions, manage inventory, and offer convenience to their customers.

In this comprehensive guide, we will be taking a look at the Airtel POS machine, its features, the benefit of the machine and how to apply for it.

Understanding the Airtel POS Machine

The Airtel POS Machine is a compact, user-friendly device designed to accept card payments securely. It connects seamlessly to a mobile phone, tablet, or computer through Bluetooth or Wi-Fi, offering businesses the flexibility to adapt to changing customer preferences. Let’s delve deeper into the features and benefits of this groundbreaking technology.

How Does The Airtel POS Machine Work?

The Airtel POS (Point of Sale) Machine is a revolutionary payment solution that simplifies transactions for businesses across India. Operating this device is remarkably straightforward, and its seamless integration with smartphones or tablets enhances the payment process for both businesses and customers. Below is a detailed explanation on how the Airtel POS Machine works.

Hardware and Connectivity

The Airtel POS Machine is a compact and user-friendly device equipped with the latest technology. It typically includes a card reader, a display screen, and connectivity options like Bluetooth and Wi-Fi. To get started, follow these steps:

1. Power On

Switch on the Airtel POS Machine by pressing the power button. The device will display a welcome screen indicating that it’s ready for use.

2. Pairing

The Airtel POS Machine connects to a smartphone or tablet via Bluetooth or Wi-Fi. Pair the device with your mobile device by accessing the Bluetooth settings and selecting the Airtel POS Machine from the list of available devices. Follow the on-screen instructions for a successful pairing.

Transaction Process

Now that your Airtel POS Machine is connected and ready, here’s how it facilitates transactions:

1. Item Selection

Using the touchscreen or keypad on the POS Machine, the cashier selects the items or services that the customer wishes to purchase. This step ensures accurate billing.

2. Payment Options

The Airtel POS Machine supports various payment methods, including credit cards, debit cards, mobile wallets, and UPI (Unified Payments Interface). The customer chooses their preferred payment option.

3. Payment Entry

If the customer selects a card payment, they insert their card into the card reader. For digital payments like mobile wallets or UPI, the cashier enters the payment details manually.

4. Verification

The Airtel POS Machine then verifies the payment information. It checks the card’s authenticity, the available balance, and whether the transaction amount matches the entered data.

5. Authorization

Once the verification is successful, the transaction is authorized. The customer may be required to provide their PIN or OTP (One-Time Password) for added security.

6. Payment Confirmation

After authorization, the Airtel POS Machine displays a payment confirmation message on its screen. It also generates a receipt, which can be printed or sent electronically to the customer via email or SMS.

Real-time Processing

One of the key advantages of the Airtel POS Machine is its real-time transaction processing. This means that the payment is instantly reflected in the business’s account, reducing the risk of payment failures or discrepancies. Real-time processing also allows businesses to maintain accurate records and monitor sales in real time.

Post-Transaction Steps

Once the payment is complete, the Airtel POS Machine can perform additional tasks, such as printing receipts, updating inventory, and generating sales reports. These features contribute to efficient business operations and help maintain accurate records.

Features of the Airtel POS Machine

1. Versatility in Payment Options

Airtel POS Machines accept payments via credit cards, debit cards, mobile wallets, and UPI, making it easy for customers to pay in their preferred way. This versatility enhances the shopping experience and boosts sales for businesses.

2. Real-time Transaction Processing

With the Airtel POS Machine, transactions are processed in real-time, reducing the risk of payment failures and ensuring quick and hassle-free payments for customers.

3. Inventory Management

The device comes equipped with inventory management features, helping businesses keep track of their stock levels, automate reordering, and prevent out-of-stock situations.

4. User-friendly Interface

Its intuitive interface makes it easy for business owners and their staff to operate the POS machine without extensive training. This simplicity leads to faster checkout times and increased customer satisfaction.

5. Secure Transactions

Security is a top priority, and the Airtel POS Machine complies with industry standards for data protection. It encrypts payment data, ensuring that sensitive information is safe from potential threats.

6. Business Insights

Airtel POS Machines provide valuable insights into sales trends and customer preferences. Business owners can make data-driven decisions to optimize their product offerings.

Eligibility Requirements for Airtel POS Machine

The eligibility requirements for obtaining an Airtel POS (Point of Sale) Machine are relatively straightforward, as Airtel aims to make this innovative payment solution accessible to a wide range of businesses across all industry. Below are the criteria needed to acquire an Airtel POS Machine.

Business Entity
  1. Business Type: Airtel POS Machines are available to various types of businesses, including retail stores, restaurants, cafes, small vendors, and service providers. Both established businesses and startups are eligible.
  2. Business Registration: To be eligible, your business should be a legally registered entity in India. This includes sole proprietorships, partnerships, limited liability partnerships (LLPs), private limited companies, and more.
  1. KYC Documents: As part of the application process, businesses are typically required to submit Know Your Customer (KYC) documents. These documents include valid government-issued identity and address proofs of the business owner or authorized signatories.
  2. Business PAN Card: A Permanent Account Number (PAN) card in the name of the business entity is often required for verification purposes.
  3. Bank Account: Businesses need to have a valid business bank account with a registered Indian bank. This account will be linked to the Airtel POS Machine for transaction settlements.
  1. Credit Check: Airtel may conduct a credit check or assess the financial stability of the business to determine eligibility. This ensures that businesses can meet their financial obligations related to the Airtel POS Machine, such as transaction fees.
  1. Internet Access: Since the Airtel POS Machine relies on real-time internet connectivity for transaction processing, businesses must have a reliable internet connection. This can be either through a smartphone’s mobile data or a stable Wi-Fi network.
Airtel Relationship
  1. Airtel Customer: While not always mandatory, having an existing relationship with Airtel as a mobile or business customer may be advantageous. It can potentially expedite the application process and lead to preferential terms.
  1. Compliance with Regulations: Businesses must comply with all relevant financial and regulatory requirements set forth by the government and payment industry authorities. This includes adherence to tax regulations and data security standards.

How to Apply for an Airtel POS Machine

Applying for an Airtel POS (Point of Sale) Machine is a straightforward process designed to empower businesses allover with a convenient and efficient payment solution. Below are steps you need to take to apply for the Airtel POS machine:

Step 1: Contact Airtel

Initiating the application process begins with reaching out to Airtel. You can do this through various channels:

  • Airtel Customer Service: Contact Airtel’s customer service helpline and express your interest in obtaining a POS Machine. They will guide you through the application process and provide essential information.
  • Airtel Stores: Visit your nearest Airtel store or authorized retailer. Airtel’s representatives at these locations are well-equipped to assist you with the application and answer any questions you may have.
Step 2: Complete the Application Form

Once you’ve made contact, you will be provided with an application form. This form collects essential information about your business and serves as the first step in the verification process. Be prepared to provide details such as:

  • Business name and type (e.g., sole proprietorship, partnership, private limited company).
  • Business registration documents.
  • KYC (Know Your Customer) documents, including valid identity and address proofs for the business owner or authorized signatories.
  • Business PAN (Permanent Account Number) card.
  • Details of your business bank account.

Ensure that all the information you provide is accurate and up-to-date, as this will expedite the application process.

Step 3: Verification Process

Once you’ve submitted the application form and necessary documents, Airtel will initiate a verification process. During this stage, Airtel’s team will review the information you’ve provided to ensure compliance with eligibility criteria. This may include checking your creditworthiness and confirming that your business adheres to relevant regulations.

Step 4: Agreement and Fees

If your application is approved, you will be required to sign an agreement with Airtel. This agreement outlines the terms and conditions of using the Airtel POS Machine, including transaction fees, maintenance, and other relevant terms.

Review the agreement carefully and seek clarification on any terms you do not understand. Once you are comfortable with the terms and have signed the agreement, you are one step closer to acquiring the POS Machine.

Step 5: Installation and Training

After the agreement is signed and any necessary fees are settled, Airtel will provide you with the Airtel POS Machine. They will also offer training to ensure that you and your staff can use the device effectively. Training typically covers aspects such as transaction processing, receipt generation, and troubleshooting common issues.

Step 6: Start Using the Airtel POS Machine

Once you’ve received the POS Machine and completed the training, you are ready to start accepting payments from your customers. The device connects seamlessly to your smartphone or tablet via Bluetooth or Wi-Fi, enabling secure and efficient payment processing.

Airtel POS Machine Fees and Charges

Understanding the fees and charges associated with the Airtel POS (Point of Sale) Machine is essential for businesses considering its adoption. Airtel has designed its fee structure to be transparent and competitive, catering to the diverse needs of businesses. Below are some of the charges and fees you should take note of:

Initial Setup Cost
  1. Machine Cost: Businesses often incur an initial setup cost to acquire the Airtel POS Machine. This cost may vary based on the model and features of the machine. Airtel offers different models to suit various business requirements, allowing businesses to choose one that aligns with their budget.
Transaction Fees
  1. Transaction Processing Fee: Airtel typically charges a fee for each transaction processed through the POS Machine. This fee varies depending on factors such as the type of card (debit or credit), the transaction amount, and the payment method (card, mobile wallet, UPI, etc.).
  2. Service Tax and GST: Goods and Services Tax (GST) and applicable service taxes are levied on transaction fees as per government regulations. Businesses should be aware of the prevailing tax rates and ensure proper tax compliance.
Maintenance and Rental Charges
  1. Monthly Rental Fee: In some cases, businesses may be required to pay a monthly rental fee for using the Airtel POS Machine. This fee contributes to the ongoing maintenance and support services provided by Airtel.
  2. Annual Maintenance Charges: Airtel may impose annual maintenance charges to cover the costs associated with ensuring the proper functioning of the POS Machine, software updates, and technical support.
Connectivity Costs
  1. Data and Internet Charges: Businesses are responsible for the costs associated with maintaining a stable internet connection for the POS Machine. This includes mobile data charges or Wi-Fi expenses, as real-time connectivity is essential for transaction processing.
Other Possible Charges
  1. Chargebacks: In the event of a disputed transaction that is subsequently reversed, businesses may incur chargeback fees. These fees are applied when customers challenge the legitimacy of a transaction.
  2. Reconciliation and Reporting: Businesses may opt for additional services such as detailed transaction reconciliation or advanced reporting features. These services often come with associated fees.

The Benefits of Airtel POS Machines

Streamlined Operations

By adopting Airtel POS Machines, businesses can streamline their operations. The efficient payment processing reduces long queues and waiting times, improving the overall shopping experience.

Increased Sales

Accepting multiple payment options encourages more customers to complete their purchases. This results in increased sales revenue and a broader customer base.

Enhanced Customer Experience

Customers appreciate the convenience of swift and secure transactions. This positive experience encourages repeat business and word-of-mouth referrals.

Reduced Cash Handling

With digital payments becoming the norm, businesses can reduce the risks associated with cash handling, such as theft and accounting errors.


1. Is the Airtel POS Machine compatible with all smartphones?

Yes, the Airtel POS Machine is compatible with most smartphones and can connect via Bluetooth or Wi-Fi.

2. Can I use the Airtel POS Machine without an internet connection?

While an internet connection is required for real-time transaction processing, the device can store transaction data offline and sync it when a connection is available.

3. What kind of businesses can benefit from Airtel POS Machines?

Airtel POS Machines are beneficial for a wide range of businesses, including retail stores, restaurants, cafes, and even small street vendors.

4. How secure are transactions processed through Airtel POS Machines?

Airtel takes security seriously, and the POS Machines are designed to meet industry security standards, ensuring the safety of payment data.

5. Can I get customer support for any issues with my Airtel POS Machine?

Yes, Airtel offers dedicated customer support to assist with any technical or operational issues related to the POS Machine.


The Airtel POS Machine is a game-changer for businesses in India. It offers a comprehensive solution for payment processing, inventory management, and business insights, ultimately leading to improved operations and profitability. Embracing this technology can give businesses a competitive edge in an increasingly digital marketplace.

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