Mobile banking has greatly become an essential part of our lives. With just a few taps on your mobile phone, you can easily carry out various banking transactions without the need to visit a physical branch. Fidelity Bank, a leading financial institution, has embraced this convenience by introducing USSD (Unstructured Supplementary Service Data) codes. These USSD codes allow Fidelity Bank customers to access a range of banking services right from their mobile devices.
In this article, we will explore the various USSD codes offered by Fidelity Bank and how they make banking more accessible and efficient for their customers.
About Fidelity Bank
Fidelity Bank is a prominent financial institution that operates in Nigeria. Established in 1988, the bank has grown to become one of the leading banks in the country, offering a wide range of banking and financial services to its customers. With a strong focus on innovation and customer satisfaction, Fidelity Bank has consistently delivered top-notch services to both individuals and businesses.
One of the key features that sets Fidelity Bank apart is its adoption of modern technology and digital solutions. The bank has embraced the digital age, making banking accessible and convenient through various channels, including mobile banking, internet banking, and USSD codes. The introduction of USSD codes has been particularly beneficial, allowing customers to perform banking transactions directly from their mobile phones without the need for an internet connection.
Fidelity Bank offers a comprehensive range of financial products and services, including savings and current accounts, fixed deposits, loans and credit facilities, investment solutions, foreign exchange services, and much more. The bank caters to both individual customers seeking personal banking solutions and corporate clients looking for tailored financial services to support their businesses.
Introduction to Fidelity Bank USSD Codes
Fidelity Bank has developed a set of USSD codes that allow their customers to perform a wide range of banking activities on their mobile phones. These USSD codes are short and convenient, making them easily memorable for customers. By dialing the respective USSD codes on their registered mobile numbers, customers can access services like balance inquiry, fund transfers, airtime recharge, and bill payments.
How to Register & Activate Fidelity Bank USSD Banking
To start using Fidelity Bank USSD banking services, customers need to register their mobile numbers with the bank. Here’s a simple step-by-step guide to get started:
- Dial *770# on your registered mobile number.
- Follow the on-screen instructions.
- Create a unique USSD banking PIN.
- Confirm your registration by entering the last four digits of your ATM card.
Once you have completed the registration process, you are now ready to enjoy the convenience of Fidelity Bank USSD banking.
Features and Services Of Fidelity Bank USSD Code
Fidelity Bank USSD Code offers a range of convenient features and services that enable customers to carry out various banking transactions quickly and securely through their mobile phones. Here are some of the key features and services of Fidelity Bank USSD Code:
- Balance Inquiry: With the Fidelity Bank USSD Code, customers can easily check their account balance on the go. By dialing the designated USSD code and following the prompts on their screen, they can receive an SMS with their account balance details.
- Fund Transfer: Transferring money to other Fidelity Bank accounts or accounts in other banks is made simple with the USSD Code. Customers can initiate fund transfers by dialing the relevant USSD code, entering the recipient’s account number, the transfer amount, and their USSD banking PIN.
- Airtime Recharge: Running out of airtime is no longer a problem. Fidelity Bank USSD Code allows customers to recharge their mobile phones directly from their bank accounts. By dialing the USSD code and entering the desired recharge amount, they can instantly top up their airtime.
- Bills Payment: Fidelity Bank USSD Code enables customers to conveniently pay various bills, such as electricity, cable TV, and other utilities. Customers can easily settle their bills by dialing the USSD code, entering the biller code, the payment amount, and their USSD PIN.
- Mobile Banking Registration: New customers can register for Fidelity Bank mobile banking services using the USSD Code. By dialing the registration USSD code and following the on-screen instructions, customers can create a unique USSD banking PIN and complete the registration process.
- Mini Statement: The USSD Code allows customers to request a mini statement that provides a summary of their recent transactions. By dialing the relevant USSD code, customers can receive their account’s mini statement via SMS.
- Account Management: Customers can manage their accounts using the USSD Code. They can change their USSD banking PIN, check the status of their account, and perform other account-related activities.
- ATM Card Request: The USSD Code also facilitates ATM card requests. Customers can apply for new ATM cards or request replacements using the designated USSD code.
- Loan Requests: Fidelity Bank USSD Code allows eligible customers to apply for loans directly from their mobile phones. By dialing the loan request USSD code and following the necessary steps, customers can access loan options based on their eligibility.
- Customer Support: For any queries or assistance, customers can access customer support through the USSD Code. By dialing the customer support USSD code, customers can speak with a bank representative or get help with their banking inquiries.
It’s important to note that each USSD service may have its specific code, and customers should familiarize themselves with the different USSD codes to access the services they require. Fidelity Bank USSD Code offers a seamless and user-friendly mobile banking experience, empowering customers to manage their finances conveniently with just a few taps on their mobile phones.
Benefits of Using Fidelity Bank USSD Code
Using Fidelity Bank USSD Code offers numerous benefits to customers, making banking more accessible, convenient, and efficient. Here are some of the key advantages of using Fidelity Bank USSD Code:
- Convenience: One of the major benefits of using Fidelity Bank USSD Code is the convenience it provides. Customers can perform various banking transactions directly from their mobile phones without the need for internet connectivity. This means they can access banking services anytime and anywhere, making it ideal for individuals with busy schedules or limited access to physical bank branches.
- Ease of Use: Fidelity Bank USSD Code is designed to be user-friendly and easy to navigate. With simple dialing and follow-up prompts, customers can initiate transactions with just a few taps on their mobile devices. The straightforward interface ensures that even customers who are not tech-savvy can use the service effortlessly.
- Speedy Transactions: Using USSD Code for banking enables swift transactions. Whether it’s checking an account balance, transferring funds, or recharging airtime, the process is quick and efficient. Customers can complete transactions within seconds, saving valuable time and reducing waiting periods.
- No Internet Required: Unlike internet banking or mobile apps, USSD Code banking does not rely on internet connectivity. This makes it a reliable option, especially in areas with limited or unstable internet coverage. Customers can perform transactions even in remote locations where internet access may be challenging.
- Security: Fidelity Bank prioritizes the security of its customers’ financial transactions. USSD Code banking requires the use of a unique PIN known only to the account holder, adding an extra layer of security to prevent unauthorized access. This ensures that transactions are safe and protected from potential fraud.
- Available 24/7: USSD Code banking is available 24 hours a day, seven days a week. Customers are not restricted by banking hours and can perform transactions at any time, including weekends and public holidays. This round-the-clock accessibility enhances customer convenience and flexibility.
- No Additional Cost: Using Fidelity Bank USSD Code typically comes with minimal or no additional charges for customers. The service is designed to be cost-effective, making it an affordable option for customers to manage their finances without incurring extra fees.
- Accessibility for All Phones: USSD Code banking works on any mobile phone, regardless of its model or brand. Customers do not need smartphones or internet-enabled devices to use the service, making it inclusive and accessible to a wider range of customers.
- Transaction History: With USSD Code banking, customers can access their transaction history through mini statements. This feature allows them to keep track of their financial activities and monitor their account balances and transactions efficiently.
- Wide Range of Services: Fidelity Bank USSD Code provides access to various banking services, including balance inquiry, fund transfers, airtime recharge, bill payments, and more. Customers can perform a wide range of transactions without the need to visit a physical bank branch.
List Of Fidelity Bank USSD Codes
| Transactions | Fidelity Bank USSD Codes |
| Default Code | *770# |
| Check Account Balance | *770*0# |
| Airtime Top-Up for Self | *770*Amount# |
| Airtime Top-Up for Others | *770*Phone Number*Amount# |
| Fund Transfer to Fidelity Bank Account | *770*Account Number*Amount# |
| Fund Transfer to Other Bank Account | *770*Account Number*Amount# |
| Account Opening | *770*01# |
| Bill Payment | *770*Biller Code*Amount# |
| Retrieve BVN | *770*5# |
| Block ATM Card | *770*911# |
| Cardless Withdrawal | *770*8*Amount# |
| Change PIN | *770*0# |
Fidelity Bank USSD Code To Check Account Balance
Need to check your account balance on the go? Fidelity Bank’s USSD code for balance inquiry allows you to do just that. Simply dial *770*0# and follow the prompts on your screen. Within seconds, you’ll receive an SMS with your account balance details.
Fidelity Bank USSD Code For Airtime Recharge
Out of airtime and need to recharge your phone? Fidelity Bank’s USSD code allows you to top up your airtime instantly. Dial *770*Amount# and your phone will be credited with the desired amount of airtime.
If you want to recharge for someone using your Fidelity bank USSD code, you can dial *770*Phone Number*Amount# on the phone number linked to your bank account and the person’s line will be credited.
Fidelity Bank USSD Code For Fund Transfer
Transferring money to another Fidelity Bank account or any other bank account is now effortless with the USSD code. Dial *770*Account Number*Amount# to initiate the transfer. Follow the instructions on the screen, enter your USSD PIN, and the transfer will be completed securely.
Fidelity Bank USSD Code For Account Opening
If you want to open an account with Fidelity bank, you can do so with your mobile phone using the Fidelity Bank USSD code. To open account with the USSD code simply dial *770*01# on your mobile phone and follow the prompt to complete the process.
Fidelity Bank USSD Code For Bill Payment
Paying bills has never been easier. With Fidelity Bank’s USSD code for bills payment, you can settle various bills such as electricity, cable TV, and more. Dial *770*Biller Code*Amount# to make swift and secure bill payments.
Fidelity Bank USSD Code To Retrieve BVN
If you need your Bank verification number (BVN) urgently, you can get it by dialing the Fidelity Bank USSD code. Dial *770*5# on the mobile number linked to your account and your BVN will be displayed on the screen.
Fidelity Bank USSD Code To Block ATM Card
If you misplaced your ATM card or your wallet was stolen with your ATM card inside it, you can easily block it with the use of the Fidelity USSD code. To protect your account from theft, you can block your card with the code *770*911#. Dial it and follow the prompt to activate the block.
Fidelity Bank USSD Code For Cardless Withdrawal
Fidelity bank customers can also make cardless withdrawal using the Fidelity USSD code. Simply dial *770*8*Amount#, on the mobile number linked to your account to initiate the transaction.
How to Change Your Fidelity Bank Transaction PIN
Changing your Fidelity Bank transaction PIN is a straightforward process that can be done using the bank’s USSD Code service. Here’s a step-by-step guide on how to change your Fidelity Bank transaction PIN:
- Dial the USSD Code: On the mobile number linked to your Fidelity Bank account, dial the USSD Code *770*0#
- Select the Change PIN Option: After dialing the USSD Code, a menu will appear on your screen with different options. Look for the option that allows you to change your transaction PIN. It is usually labeled as “Change PIN” or “Change Transaction PIN.”
- Enter Current PIN: You will be prompted to enter your current transaction PIN to verify your identity. Input your existing PIN using the numeric keypad on your phone and press “Send” or “Call.”
- Enter New PIN: Once your current PIN is verified, you can now proceed to enter your new transaction PIN. Choose a new 4 to 6-digit PIN that is easy for you to remember but not easily guessable by others. Avoid using common combinations such as birth dates or sequential numbers for security purposes.
- Confirm New PIN: After entering the new PIN, you will be asked to confirm it by re-entering the same digits.
- PIN Change Confirmation: Once you have successfully entered and confirmed your new transaction PIN, you will receive a confirmation message on your phone. The message will notify you that your PIN has been changed.
- Transaction Complete: Your Fidelity Bank transaction PIN has now been updated to the new PIN you selected. You can now use the new PIN for future transactions.
It’s essential to keep your transaction PIN confidential and not share it with anyone to ensure the security of your bank account. Regularly changing your PIN is a good practice to enhance the security of your financial transactions.
How to Deactivate Fidelity Bank USSD Code Service
If you no longer want to continue using the Fidelity bank USSD code service, you can choose to deactivate it. To deactivate Fidelity Bank USSD Code service, you can follow these steps:
- Dial the USSD Code: On the mobile number linked to your Fidelity Bank account, dial the deactivation USSD Code: *770*911#.
- Select Deactivate USSD Service: After dialing the deactivation USSD Code, a menu will appear on your screen with different options. Look for the option that allows you to deactivate the USSD service. It might be labeled as “Deactivate USSD Service” or something similar.
- Enter Your Transaction PIN: You will be prompted to enter your Fidelity Bank transaction PIN to confirm the deactivation request. Input your 4 to 6-digit PIN using the numeric keypad on your phone and press “Send” or “Call.”
- Confirmation Message: Once you have successfully entered your transaction PIN, you will receive a confirmation message on your phone. The message will inform you that the USSD Code service has been deactivated for your account.
- Transaction Complete: Your Fidelity Bank USSD Code service has now been deactivated.
It’s essential to keep your transaction PIN confidential and not share it with anyone to ensure the security of your bank account. Deactivating the USSD Code service is a precautionary step if you no longer wish to use the service or if you suspect any unauthorized access to your account through the USSD platform.
If you encounter any issues during the deactivation process or have any questions, you can contact Fidelity Bank’s customer support for assistance. USSD Code banking provides a quick and convenient way to manage your banking needs, including deactivating the service, through your mobile phone.
Mobile Banking Security Tips
While USSD banking is convenient, it’s essential to prioritize your mobile banking security. Here are some tips to keep your mobile banking experience safe:
- Never share your USSD banking PIN with anyone.
- Avoid using public Wi-Fi networks for banking transactions.
- Regularly update your mobile banking app and antivirus software.
- Enable biometric authentication if available on your device.
By following these tips, you can ensure that your mobile banking activities are protected from potential threats.
Frequently Asked Questions (FAQs)
1. Can I register multiple mobile numbers for Fidelity Bank USSD banking?
Yes, you can register multiple mobile numbers linked to different accounts.
2. What should I do if I forget my USSD banking PIN?
If you forget your USSD banking PIN, dial *770#, select “Reset PIN,” and follow the instructions to set a new PIN.
3. Are there any charges for using Fidelity Bank USSD codes?
Yes, a nominal fee may apply for certain transactions. It’s best to check with the bank for the latest tariff.
4. Can I use Fidelity Bank USSD codes abroad?
No, Fidelity Bank USSD codes are only available for use within Nigeria.
5. What happens if I enter the wrong PIN during a transaction?
If you enter the wrong PIN multiple times, your account will be temporarily blocked for security purposes. You can unblock it by visiting a branch or contacting the bank’s customer service.
Conclusion
Fidelity Bank USSD codes have revolutionized the way customers access banking services. With these convenient and user-friendly USSD codes, customers can carry out various transactions swiftly and securely on their mobile devices. However, it’s essential to stay vigilant and prioritize mobile banking security to safeguard your finances. By following the provided tips and guidelines, customers can make the most of Fidelity Bank’s USSD banking while ensuring their information remains protected.